AMAZON

FBA Reimbursement Services

Recover What’s Yours — Without the Headache. With thousands of transactions happening daily, Amazon’s fulfillment system isn’t perfect — and when it makes mistakes, you lose money. That’s where we step in.

At EcomsExpert, we specialize in claiming eligible reimbursements from Amazon on your behalf — backed by the latest FBA policy knowledge, accurate case filing, and a team of expert auditors. We don’t just recover your money — we protect your profits.

Why Reimbursements Matter More Than Ever

Amazon’s updated reimbursement policy now requires that sellers manually file most claims within an 18-month window. Automated refunds only catch a fraction of what you’re owed — and anything missed or filed late becomes unrecoverable.

If you’re not actively tracking missing inventory, damaged shipments, or fee errors, you could be losing thousands of dollars every year.

Common Eligible Reimbursement Scenarios

  • Lost or damaged inventory inside Amazon FBA warehouses
  • Inbound shipments lost or incorrectly received
  • Customer returns not received or returned in poor condition
  • Overcharged FBA, referral, or weight/dimension fees
  • Incorrect reimbursements or restocking charges
  • Items disposed of or removed without approval
  • Pick-pack fee miscalculations
  • Order quantity mismatches (Amazon sends 2, charges for 3)

How Our FBA Reimbursement Service Works

1. Manual Account Audit

We manually review your Amazon seller account across 18 months of data, focusing on inventory movement, return inconsistencies, and inbound shipment gaps.

2. Policy-Compliant Case Filing

We prepare and submit Amazon-approved reimbursement cases based on your reports, reconciliation logs, and documentation.

3. Fee Audit & Overcharge Check

We scan for incorrect fees tied to dimensions, weights, storage, referral percentages, and ensure Amazon is charging you fairly.

4. Full Returns Reconciliation

We verify every return, damaged item, and restocking fee. If Amazon doesn’t follow its own return policy — we file the claim.

5. Transparent Updates & Payout Reporting

You receive regular updates and summaries of recovered amounts. We only earn when you do — a 06% commission on successful reimbursements only.

What We Cover

  • FBA lost & damaged inventory
  • Inbound shipment errors
  • Return discrepancies & late returns
  • Overcharged fees (pick & pack, weight/dimensions)
  • Missing reimbursements
  • Incorrect restocking or disposal actions
  • Inventory adjustments that never reflected
  • Lost units outside the reimbursement window (historical audit)

Why EcomsExpert?

  • Maximum Recovery, Minimum Effort — zero money left on the table with manual reviews.
  • 100% Manual + Policy-Compliant Claims — no bots, no risk to your account.
  • No Upfront Fees — only 06% commission after you receive your reimbursement.
  • Clear Communication — regular updates, full transparency.
  • Audit-Proof, Amazon-Approved — we file clean, policy-aligned cases.

What Makes Us Different

  • 6-Point Auditing Framework
  • Manual Claims with Proof of Eligibility
  • 100% Risk-Free Service
  • Full Returns Reconciliation
  • Amazon Fee & Chargeback Auditing
  • Real Human Experts — No Automation Spam
  • 06% Commission Only After Reimbursement
  • Trusted by multiple FBA Sellers

Reconciliation = Revenue Protection

  • Accurate inventory movement tracking
  • Visibility into missing/damaged units
  • Alerts for recurring fulfillment issues
  • Actionable reports for stock planning
  • Better cash flow by recovering unpaid funds

Stop letting Amazon hold on to what’s rightfully yours.